Woom Explore 5
Contact Us
Our friendly team is available 8:00 AM – 8:00 PM every day to answer any questions about the Woom Explore 5.
You can get in touch by:
- Email: hello@wuva.com
- Phone: 0204 634 9896
- Live Chat: Available in the bottom right corner of your screen
- Request a Callback
How it works
Flexibly access the Woom Explore 5, for as long as you need it. Buy or subscribe, and change whenever life does.
- Browse - Find what you need from trusted UK brands.
- Choose your plan - Subscribe with a flexible monthly plan or buy outright.
- Delivery - Straight to your door, ready to use.
- Swap or Return - Return anytime after your minimum term - we'll collect for free.
Refurbished Guarantee
Your refurbished Woom Explore 5 has been professionally inspected, cleaned, and certified to very good condition before it reaches you. That means it's ready to use from day one - no surprises.
- Mechanically or functionally tested and certified
- Cleaned and presented to a high standard
- May have minor cosmetic marks, but performs like new
- Backed by the same flexible plans as our new products
Delivery & Returns
Delivery & Returns
Our standard delivery time for the Woom Explore 5 is 3-5 days from confirmation. We'll provide tracking updates throughout the process.
We select appropriate courier services based on your item's size, delivery location, and handling requirements.
Returns Process
You can initiate returns through your Wuva account online or by contacting customer service. Once requested, we'll arrange collection.
Insurance
We understand that items will experience normal wear and tear through regular use, and we cover the costs of refurbishments and maintenance as part of our service.
If an item sustains damage beyond what's considered typical use, you may be charged repair costs. For items that cannot be repaired or are lost, we may charge a maximum of the reasonable market value of the product.
Buying vs Subscribing
No wrong answer - it depends how long you need it and how much flexibility you want. Subscribing means low monthly payments with nothing upfront. Return, swap, or upgrade after your minimum term, and fair wear and tear is always included.
Buying means a one-off payment and it's yours to keep. Sell it, pass it on, or hold onto it for years. Free delivery either way.
Woom EXPLORE 5 (24") – Lightweight, Confident, Adventure-Ready
The Woom EXPLORE 5 is built for children aged 7 to 11 who are ready to take their cycling to the next level. With 24" wheels, an ultra-light aluminium frame, and upgraded components, this bike is the perfect balance of performance and control — ideal for school runs, weekend rides, and off-road exploration.
Built for Big Adventures
With its updated frame geometry and four bold colour options, the EXPLORE 5 looks as fast as it rides. Lightweight construction makes it easy for kids to manoeuvre, while a confident riding position encourages independence, exploration, and skill progression.
Hydraulic Disc Brakes for Total Control
The EXPLORE 5 is equipped with powerful hydraulic disc brakes that offer responsive stopping in all conditions — rain, mud, or sunshine. Whether your child is cruising around the neighbourhood or venturing onto trails, these brakes deliver unbeatable safety and control.
Comfortable, Confident Ride
Woom has fine-tuned the saddle, handlebars, and seatpost to ensure a comfortable ride on longer journeys. The upright geometry provides clear visibility and excellent control, helping children stay comfortable and confident while they ride.
Key Features:
- Wheel Size: 24" – ideal for ages 7–11 (or inside leg from approx. 67cm)
- Superlight Aluminium Frame – easy to handle and carry
- Hydraulic Disc Brakes – responsive, weather-proof stopping power
- Modern Geometry & Ergonomics – designed to fit growing riders
- Upgraded Components – more comfort, control, and performance
- Stylish, Mature Look – available in four contemporary colours
The Woom EXPLORE 5 gives your child everything they need to build confidence, have fun, and enjoy their independence on two wheels — all while looking great and staying safe.
Join thousand's of Wuva Members
Don't just take our word for it - hear from our members about renting and buying Woom Explore 5
Woom Explore 5 FAQs
Everything you need to know about Woom Explore 5 before you get started
How does renting Woom Explore 5 work?
Browse our range of products from trusted UK brands, choose how you'd like to access them, and we'll deliver straight to your door for free. Buy outright or rent monthly. When you're done, return or swap anytime after your minimum term with free collection.
What's the difference between renting and buying Woom Explore 5?
When you rent, you pay a low monthly fee to access the product for as long as you need, then return, swap or upgrade when you're done. When you buy, you own outright with a one-off payment. Both include free delivery, and you can mix and match across your orders.
How much does it cost to rent Woom Explore 5?
It depends on the product. All prices are shown clearly on each product page with no hidden fees. Choose between monthly rental or buying outright.
Is there a minimum commitment?
Yes, most products have a short minimum term which is shown on the product page. After that, you can return anytime and we'll arrange free collection on a day that suits you.
Can I swap my product?
Of course. Simply get in touch with our support team and we'll organise a swap for free. It's perfect if your needs change or you want to try something different.
Is delivery free?
Yes. Free delivery is included across the UK unless specified otherwise, with no minimum spend.
What happens if my product gets damaged?
Fair wear and tear is completely fine. That includes light scratches, small dents and minor cosmetic marks. If damage goes beyond normal use, a repair charge may apply in line with your agreement.
Can I cancel after ordering?
Yes. You have 14 days from delivery to cancel and return for free if you change your mind, no questions asked.
Do you run a credit check?
We run a soft credit check for renting and it won't affect your credit score. Most orders are approved instantly. If you're not approved, we'll let you know within one working day and issue a full refund.
Is Wuva safe to use?
Wuva is authorised and regulated by the Financial Conduct Authority (FCA reference 1002223). We're backed by InnovateUK, British Business Bank and Virgin StartUp, and every product is checked and prepared before delivery.
What brands does Wuva offer?
We partner with premium brands to bring you quality products on flexible terms. Check the full range on this page to see what's available.
Buying vs Renting the Woom Explore 5
There's no wrong answer. It depends on how long you need it and how much flexibility you want.
| Subscribe | Buy | |
|---|---|---|
| Best for | You want flexibility, or aren't sure how long you'll need it | You know you'll use it for years to come |
| Payment | Low monthly payments on the Woom Explore 5, nothing upfront | One-off payment, own the Woom Explore 5 outright |
| Commitment | Return or swap after your minimum term | It's yours to keep |
| Delivery | Free | Free |
| Flexibility | Swap, upgrade or return anytime after your minimum term | Sell or pass it on when you're done |
| Wear and tear | Fair wear and tear on your Woom Explore 5 is included | You manage maintenance |
Browse
Find what you need from trusted UK brands
Choose your plan
Subscribe with a flexible monthly plan or buy outright
Free delivery
Straight to your door, ready to use
Swap or return
Return anytime after your minimum term - we'll collect for free