How it works: Choose your minimum rental period, then enjoy flexible month-to-month rolling terms. Your rental automatically continues until you decide to return the product.

Payment: Your first payment is due when you submit your rental request. Monthly payments collected automatically via debit or credit thereafter.

Early termination: You can end your rental after the first 4 weeks with 2 weeks' notice. An early exit fee may apply if you terminate before the minimum rental period ends.

What's included: Product warranty, customer support, and replacement if defective.

Regulated by the Financial Conduct Authority under the Consumer Credit Act 1974.

Delivery & Returns

Our standard delivery time is 3-5 days from confirmation, with free delivery included. We'll provide tracking updates throughout the process.

We select appropriate courier services based on your item's size, delivery location, and handling requirements. Standard Delivery is always free.

Returns Process

You can initiate returns through your Wuva account online or by contacting customer service. Once requested, we'll arrange collection.

We understand that items will experience normal wear and tear through regular use, and we cover the costs of refurbishments and maintenance as part of our service.

If an item sustains damage beyond what's considered typical use, you may be charged repair costs. For items that cannot be repaired or are lost, we may charge a maximum of the reasonable market value of the product.

We conduct soft credit checks for all new members as part of our verification process to ensure the security of our service and protect our community.

Soft credit checks are non-intrusive background checks that do not impact your credit score. The process involves a quick review of publicly available credit data to verify your identity and assess your eligibility for our rental service.