Woom Go 1
Contact Us
Our friendly team is available 8:00 AM – 8:00 PM every day to answer any questions about the Woom Go 1.
You can get in touch by:
- Email: hello@wuva.com
- Phone: 0204 634 9896
- Live Chat: Available in the bottom right corner of your screen
- Request a Callback
How it works
Flexibly access the Woom Go 1, for as long as you need it. Buy or subscribe, and change whenever life does.
- Browse - Find what you need from trusted UK brands.
- Choose your plan - Subscribe with a flexible monthly plan or buy outright.
- Delivery - Straight to your door, ready to use.
- Swap or Return - Return anytime after your minimum term - we'll collect for free.
Refurbished Guarantee
Your refurbished Woom Go 1 has been professionally inspected, cleaned, and certified to very good condition before it reaches you. That means it's ready to use from day one - no surprises.
- Mechanically or functionally tested and certified
- Cleaned and presented to a high standard
- May have minor cosmetic marks, but performs like new
- Backed by the same flexible plans as our new products
Delivery & Returns
Delivery & Returns
Our standard delivery time for the Woom Go 1 is 3-5 days from confirmation. We'll provide tracking updates throughout the process.
We select appropriate courier services based on your item's size, delivery location, and handling requirements.
Returns Process
You can initiate returns through your Wuva account online or by contacting customer service. Once requested, we'll arrange collection.
Insurance
We understand that items will experience normal wear and tear through regular use, and we cover the costs of refurbishments and maintenance as part of our service.
If an item sustains damage beyond what's considered typical use, you may be charged repair costs. For items that cannot be repaired or are lost, we may charge a maximum of the reasonable market value of the product.
Buying vs Subscribing
No wrong answer - it depends how long you need it and how much flexibility you want. Subscribing means low monthly payments with nothing upfront. Return, swap, or upgrade after your minimum term, and fair wear and tear is always included.
Buying means a one-off payment and it's yours to keep. Sell it, pass it on, or hold onto it for years. Free delivery either way.
Woom GO 1 (12") – Where Every Adventure Begins
Watch your toddler's face light up as they discover the magic of two wheels. The Woom GO 1 transforms those tentative first steps into confident glides, giving children aged 18 months to 3 years their first taste of real independence.
Built for Tiny Riders, Designed by Experts
Every detail of the GO 1 has been thoughtfully crafted for your child's first riding experience. The ultra-low step-through frame means even the smallest riders can mount with confidence, while the perfectly proportioned geometry keeps their feet securely on the ground. Our clever steering limiter prevents those heart-stopping over-turns, letting your little one focus on the joy of moving forward.
The Cleanest Ride in the Park
Say goodbye to greasy chains and dirty hands. The revolutionary Gates carbon belt drive runs whisper-quiet and completely maintenance-free. No oil, no mess, no pinched fingers — just pure, simple fun. Parents love the peace of mind; kids love the smooth, silent glide.
So Light, They'll Forget It's There
At barely 3kg, the GO 1 is one of the lightest balance bikes ever made. Your toddler can actually manage it themselves — pushing up hills, steering around corners, even proudly carrying it over obstacles. And when naptime arrives mid-adventure? You'll barely notice it slung over your shoulder.
Why Parents Choose the GO 1:
- Perfect Fit: 12" wheels ideal for riders from 18 months (35cm inseam)
- Balance First: Develops core strength and coordination naturally
- Zero Maintenance: Belt drive means no adjustments, no oil, ever
- Featherweight Champion: 40% lighter than most balance bikes
- Safety Certified: Exceeds all EU and US safety standards
- Grows With Them: Adjustable seat and handlebars for years of use
Give your child the gift of freedom. The Woom GO 1 isn't just a balance bike — it's the beginning of a lifetime love affair with cycling. From that first triumphant glide across the living room to zooming confidently through the park, this is where independence begins.
Trusted by over 500,000 families worldwide. Designed in Austria, loved everywhere.
Join thousand's of Wuva Members
Don't just take our word for it - hear from our members about renting and buying Woom Go 1
Woom Go 1 FAQs
Everything you need to know about Woom Go 1 before you get started
How does renting Woom Go 1 work?
Browse our range of products from trusted UK brands, choose how you'd like to access them, and we'll deliver straight to your door for free. Buy outright or rent monthly. When you're done, return or swap anytime after your minimum term with free collection.
What's the difference between renting and buying Woom Go 1?
When you rent, you pay a low monthly fee to access the product for as long as you need, then return, swap or upgrade when you're done. When you buy, you own outright with a one-off payment. Both include free delivery, and you can mix and match across your orders.
How much does it cost to rent Woom Go 1?
It depends on the product. All prices are shown clearly on each product page with no hidden fees. Choose between monthly rental or buying outright.
Is there a minimum commitment?
Yes, most products have a short minimum term which is shown on the product page. After that, you can return anytime and we'll arrange free collection on a day that suits you.
Can I swap my product?
Of course. Simply get in touch with our support team and we'll organise a swap for free. It's perfect if your needs change or you want to try something different.
Is delivery free?
Yes. Free delivery is included across the UK unless specified otherwise, with no minimum spend.
What happens if my product gets damaged?
Fair wear and tear is completely fine. That includes light scratches, small dents and minor cosmetic marks. If damage goes beyond normal use, a repair charge may apply in line with your agreement.
Can I cancel after ordering?
Yes. You have 14 days from delivery to cancel and return for free if you change your mind, no questions asked.
Do you run a credit check?
We run a soft credit check for renting and it won't affect your credit score. Most orders are approved instantly. If you're not approved, we'll let you know within one working day and issue a full refund.
Is Wuva safe to use?
Wuva is authorised and regulated by the Financial Conduct Authority (FCA reference 1002223). We're backed by InnovateUK, British Business Bank and Virgin StartUp, and every product is checked and prepared before delivery.
What brands does Wuva offer?
We partner with premium brands to bring you quality products on flexible terms. Check the full range on this page to see what's available.
Buying vs Renting the Woom Go 1
There's no wrong answer. It depends on how long you need it and how much flexibility you want.
| Subscribe | Buy | |
|---|---|---|
| Best for | You want flexibility, or aren't sure how long you'll need it | You know you'll use it for years to come |
| Payment | Low monthly payments on the Woom Go 1, nothing upfront | One-off payment, own the Woom Go 1 outright |
| Commitment | Return or swap after your minimum term | It's yours to keep |
| Delivery | Free | Free |
| Flexibility | Swap, upgrade or return anytime after your minimum term | Sell or pass it on when you're done |
| Wear and tear | Fair wear and tear on your Woom Go 1 is included | You manage maintenance |
Browse
Find what you need from trusted UK brands
Choose your plan
Subscribe with a flexible monthly plan or buy outright
Free delivery
Straight to your door, ready to use
Swap or return
Return anytime after your minimum term - we'll collect for free