VAT Relief Explained

VAT Relief

If you're eligible, you can save 20% on most mobility aids purchased from Wuva. Here's everything you need to know.

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Claiming VAT relief at Wuva is simple

Eligible products are clearly marked "with VAT Relief" on each product page. During checkout, you'll be asked to confirm your eligibility — no paperwork or medical documents needed.

Who qualifies for VAT relief?

You can claim VAT relief if you (or the person you're buying for) are chronically sick or disabled and the product is for personal or domestic use.

According to HMRC, a person qualifies if they have:

1

A physical or mental impairment that has a long-term and substantial adverse effect on their ability to carry out everyday activities

2

A condition treated as a chronic sickness by the medical profession, such as diabetes

3

A terminal illness

Please note: VAT relief does not apply to someone who is elderly but not disabled or chronically sick, or to anyone who is only temporarily disabled or incapacitated (for example, with a broken limb).

Buying on behalf of someone else?

You can claim VAT relief when purchasing on behalf of someone who is eligible. During checkout, we'll ask for the eligible person's full name and a brief description of their disability or chronic condition. No medical documentation is required.

VAT relief for charities

In many circumstances, UK-registered charities do not have to pay VAT on eligible products. If you're purchasing on behalf of a registered charity, simply state this during checkout.

For more information, visit the official government guidance: www.gov.uk/vat-charities

How to claim VAT relief at checkout

1

Add eligible products to your basket

Products marked "with VAT Relief" on the product page are eligible.

2

Confirm your eligibility at checkout

You'll be asked to provide the name and condition of the eligible person. No medical documents needed.

3

VAT is automatically removed

The 20% VAT is deducted from your order total. That's it — no forms to post, no delays.

Not sure if you're eligible?

If you're unsure whether you qualify, you can check with your local HMRC VAT office or visit the HMRC VAT relief guidance page for more details.

You're also welcome to contact our team if you have any questions — we're happy to help.

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Your privacy

Any details you provide about a disability or chronic illness are kept strictly confidential and stored securely. This information is only shared with HMRC VAT inspectors if they request it during a routine audit.